Developer Support Core
Get in Touch
Need sandbox troubleshooting, billing updates, or custom avatar assistance? Reach our engineering team directly or connect with fellow creators.
Send a Dispatch
Tickets are routed automatically to on-call engine programmers.
Official Channels
Direct communication endpoints for model Forge members.
Service Level Guidelines
Guaranteed turnaround times based on account standing.
Super Plan MembersAd-free subscribers with priority queuing
< 2 HoursRegistered Free MembersStandard account tickets and bug logs
< 12 HoursGuest & Public PlayersGeneral community inquiries
24-48 HoursForge Headquarters
123 Forge Lane, Silicon Valley, CA 94000
24/7 access for signed-in members; Guest play available during designated hours 10am-10pm PST.