Developer Support Core

Get in Touch

Need sandbox troubleshooting, billing updates, or custom avatar assistance? Reach our engineering team directly or connect with fellow creators.

Send a Dispatch

Tickets are routed automatically to on-call engine programmers.

Official Channels
Direct communication endpoints for model Forge members.
Community DiscordInstant Chat
discord.gg/modelforge

Join 15,000+ creators and game devs

Direct Support DeskFormal Inquiry
support@modelforge.com

Priority ticketing for Super Plan members

Emergency Forge LineVoice Assist
(555) 987-6543

Live line for account locks and sandbox criticals

Service Level Guidelines
Guaranteed turnaround times based on account standing.
Super Plan MembersAd-free subscribers with priority queuing
< 2 Hours
Registered Free MembersStandard account tickets and bug logs
< 12 Hours
Guest & Public PlayersGeneral community inquiries
24-48 Hours

Forge Headquarters

123 Forge Lane, Silicon Valley, CA 94000

24/7 access for signed-in members; Guest play available during designated hours 10am-10pm PST.